PRIVACY POLICY

Last Updated: 25 July 2025

  1. INTRODUCTION

This Privacy Policy outlines how Aeson Power (M) Sdn. Bhd. collects, uses, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

  1. WHAT WE COLLECT

We may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Vehicle type or model (for warranty)
  • Business details (for B2B accounts)
  • IP address and browsing behavior (via cookies)
  1. HOW WE USE YOUR DATA

Your data is collected for:

  • Order processing and delivery
  • Warranty registration and verification
  • After-sales service and support
  • Promotional campaigns
  • Internal analytics to improve our products and services
  1. DISCLOSURE TO THIRD PARTIES

We may share data with:

  • Logistics partners for delivery
  • Payment processors for transactions
  • Authorized installation or service providers
  • Regulatory or legal authorities, if required

We do not sell or rent your data.

  1. SECURITY

We use SSL encryption and secure servers to protect your personal data. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

  1. COOKIES

Our Website uses cookies to improve user experience. These include session cookies, tracking cookies (e.g., Google Analytics), and preference storage. You may disable cookies via your browser settings.

  1. YOUR RIGHTS

You may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent for marketing communications

Contact us at support@aesonpower.com.my to exercise these rights.

  1. DATA RETENTION

We retain data for up to 7 years for warranty traceability and business compliance unless required otherwise by law.

  1. POLICY UPDATES

We may update this policy periodically. Material changes will be highlighted on our website.

  1. CONTACT US

If you have any questions about these terms or our privacy practices:
Email: info@aesonpower.com.my